The Whistleblower Hotline is only meant for serious and sensitive concerns that could have an adverse impact on the operations and performance of the business – such as:
Financial crimes (examples include fraud, credit card fraud etc.) or securities fraud (insider trading, bank fraud, money laundering, forgery etc.)
Bribery or corruption (examples include conflict of interest, excessive sponsorships or donations, excessive gifts or unlawful facilitation payments);
Serious non-compliance of occupational health and safety;
Violence and sexual harassment;
Other activities, which otherwise amount to serious improper conduct (e.g. violation of competition laws, discriminatory practices, use of child labor and human rights violations)
Concerns relating to employment terms or workplace matters, unless such matter is exceptionally serious as described above, or cannot be reported through the normal reporting lines, should be resolved locally.
How to report
Employees that have serious concerns are encouraged to discuss such matters first with their supervisors, managers or other appropriate personnel such as local HR, local Finance Manager or the Country Manager.
However, if you are uncomfortable with that approach for any reason, or if no action is taken after your discussion, you may report your concern to Corporate Vice President (CVP) Compliance via a secure and externally hosted online reporting or by phone (from anywhere in the world 24 hours a day, translators available).
All reporters can remain anonymous except where anonymous reporting is prohibited by local law.
In some countries a special application is needed in order to use the Whistleblower Hotline. Until approval is granted the reporting tool will not process any reports from these countries. You are invited to use other reporting methods as described above or contact the CVP Compliance directly.
In some countries anonymous reports are not permitted or the types of concerns are limited. The reporting tool will not process any reports that breach such local rules.
After reporting, it is the reporter’s responsibility to follow up via the Whistleblower hotline. Only with enough information can cases be solved.